Plushki

Support

Frequently asked questions

How much does the service cost?
For companies with fewer than 50 employees, the service is free — a 0% fee, and you pay only the allowances to your employees. For teams of 50 or more, the fee is negotiable: we’ll talk, learn what you need and agree on pricing together — see the Pricing page. At sign-up, there is a refundable ₽100 verification payment — it is returned within 10 business days.
Which benefit categories are available?
Meals, healthcare, sports, fuel and transport. The company chooses the categories; payments go through only at matching merchants.
How do employees pay for purchases?
In the Plushki app — by QR code and SBP (Russia’s Faster Payments System). Limits and categories are checked automatically.
How quickly can we get started?
Your company signs up on its own in one day. You can also request a demo.
How are you different from lunch cards and lunch delivery services?
Lunch services solve one problem — lunches, as a rule within their own partner network; some services charge a fee as a percentage of turnover. Plushki covers the whole benefits package: meals, healthcare, sports, fuel and transport with one limit, payment via SBP at any outlet in the relevant category, and it’s free for companies with fewer than 50 employees. And the product helps you document meal allowances as a social payment (equal limits, reports separate from payroll, a reference policy template): when the allowance is properly documented, the same amount given as a pay raise would cost up to 30% more — see the Tax benefits page for details.
Is this a benefits cafeteria?
Essentially, yes: Plushki offers flexible benefits, as in a benefits cafeteria. The company sets a limit, and employees choose what to spend it on: meals, healthcare, sports, fuel or transport. The difference from classic platforms: payments via SBP at any outlet in the relevant category instead of a partner catalog, a 0% fee for companies with fewer than 50 employees and self-service sign-up in one day. For a detailed comparison, see the Flexible benefits page.
Is the portal available in English?
Yes. The employer portal and the employee app are available in English. Accounting documents — invoices, UPDs (universal transfer documents), tax registries and exports to 1C (Russian accounting software) — stay in Russian.